Most people assume block management is about pure admin. Some even believe it’s about keeping costs down. However, the truth is that it’s about increasing value. A well-managed building doesn’t just run smoothly, it actually becomes more desirable because flats sell faster, and they sell for more especially when buyers and lenders feel confident. This isn’t an abstract theory. It’s measurable, repeatable, and entirely achievable, only if the right management strategy is in place.

In the world of block management, not all buildings are created equal. Some operate like clockwork where they are smoothly run with strong communication, responsive maintenance, and a confident board of directors who understand their role. But others are the complete opposite. We’ve all seen them.

If you’re a leaseholder, there’s a good chance you’ve come across the term “Section 20” and felt a wave of confusion, or frustration. It sounds legal and technical because it is. Section 20 is a very important part of the Landlord and Tenant Act 1985, and it sets out the process that a landlord or managing agent must follow when carrying out major works to a building, where any leaseholder’s contribution will exceed £250.

A reserve fund (sometimes called a sinking fund) is one of the most important components of block management, and yet it’s often the least understood. If you own a leasehold flat, chances are a portion of your service charge is allocated to this fund. And if it isn’t, you should ask why.